Ausave Customer Testimonials
From the first phone call to the final installation the Ausave Energy team were professional and were able to answer all of our questions. Nothing was too much trouble and we were kept informed of where we were up to in the process. The installation was quick and painless, everything was explained and nothing was left for us to dispose of. We recommend Ausave Energy to anyone who is thinking of having solar panels installed. Now looking forward to those electricity bills. Thank You Ausave.
Keryn, Taree NSW
I’m completely happy with the whole Ausave Energy experience. Everything was well explained by your representative, Alex, and the installation went very smoothly. The computer connection (explained by the installer, Brad) is very efficient in that we can track what each panel is doing. A great result!!
We recently had solar panels installed on our home. From our first consultation until the full installation was completed, the team at Ausave Energy were wonderful. They made the entire procedure run flawlessly and were a pleasure to do business with. The end product is well presented and has significantly reduced our electricity bill meaning extra money for our family. We would highly recommend Ausave Energy to family and friends looking into the benefit of solar power.
I would like to recommend Ausave Energy to anyone interested in securing a solar system. We have received excellent service beginning with their representative who visited us initially to the finished product. Their staff were efficient, welcoming, knowledgeable and welcomed any enquiries we put to them. The fitters completed the installation of the product in a short space of time and most importantly left the site as neat and tidy as previously. The follow up from their friendly staff was most impressive and I would like to thank everyone concerned in providing my husband and I with a feeling of first class service and a secure and reliable product.
Kay Hermes (Mrs)
Sorry for the delay in responding.
" Ausave Energy installed a 1.5Kw solar panel array on our house
approximately 12 months ago.
We found that the salesman and panel installers very helpful during their
presence and answered all our queries to our satisfaction.
The solar panel array continues to operate to specification, which can be
easily verified by using the computer programme that was installed.
Thank you Ausave Energy for your assistance in understanding, purchasing and
installing our solar array."
Below: A customer bill. This is an add on net system to a gross system.
We had a 1.5 kW solar system installed over a month ago. When we initially spoke with the two salesmen, I was blown away by how the system worked. The way it was explained made perfect sense, which got me excited! Both salesmen and installer gave tips on how to make the most from the systems. Can’t wait to get my first bill
I had a 250 litre Apricus Solar hot water unit fitted in October 2014, the contractors who fitted it did a very professional job, & my electricity bill has been dramatically reduced bill since I had the solar hot water system installed
Best Wishes from
Elvin, Teven NSW
Many thanks for quick & efficient supply and installation.
Kerry, Maryland NSW
I am looking forward to the the results from my Investment in Ausave Energy. Installation was very well put together by Chris and his two assistants. It was all installed in two hours and all the packing, etc was taken by the installers. There is wonderful and dedicated office Staff.
Claude, Finley NSW
As a recent customer of Ausave Energy Solar Panels, I would like to tell you how happy I am with the system, Installation and the initial free quote given by Alex. He explained the extensive warranty of 25 years on performance and on the inverters with an Insurance Policy to cover even if the company is no longer in business.
There was no pressure, just an easy to understand explanation of how and where the system was designed and made and how it worked.
As I already have gas heating, cook top and instantaneous hot water, I only needed 2 panels to take care of my electricity needs and the control which tells me how many kilo watts per hour is produced is convenient and easy to read.
The installation team of 2 were friendly, efficient and went the extra mile by replacing a broken tile they discovered when they were on the roof and nothing to do with the installation.
Wendy, Charlestown NSW
It went extremely well, the installers were here on time and they were a happy bunch of workers they seemed to have known what they were doing. We left the house open for them to use the bathroom, they left it tidy, the yard was clean from the packaging and everything is working well. One of the installers showed me how to use the power system in the computer and what to check and was very helpful.
Allen, Wingham NSW
My family and I live in the suburb of North Lambton (NSW) and today we had solar power installed by your company. Ausave Energy is the most professional company I have ever had the good fortune to deal with. I felt I had to write to congratulate you both and express how happy we are with the service your company provided. I have point formed a few reason why to avoid a long drawn out letter.
Alex your sale representative arrived on time and gave a very detailed presentation in a professional, friendly and approachable manner.
- The next day a polite follow up phone call, asking if we were happy with the representative.
Signing of contracts:- Alex (rep) arrived on time (important to a busy working family), allowed time to go through them in detail.
- Alex told us the office would ring the next day to make arrangement for delivery of panels. The girls rang on the exact time Alex had given.
- Panels delivered on time, phone call to ensure they had arrived.
- Installer arrived on time, completed the job, explained everything well, also in a professional friendly manner.
- Cleaned up all the mess and even took the panel boxes with them, no evidence that any work men had been in the house.
In this day and age it is rare to find all of the above mentioned. Every member of your team were polite, punctual and provide an excellent service. Now looking forward to the savings!! Once again thank-you.
Jackie, North Lambton NSW
To Ausave Energy
From the time a fellow walked in our driveway and told us about Solar, a few days later we had a salesman visit – we had lots & lots of questions. He answered all of them, did his calculations, offered us a price we were happy with. 1 week later our panels were here and 2 fellows to install them. A great job by all.
We will have a power bill in the next week or so. Then the next one we will be looking for a big improvement.
Happy Customer, Thank you, Bulahdelah NSW
Our solar panels have just been installed. Many thanks to Ausave Energy for the friendly service, and the excellence and efficiency of the young men who carried out the installation. We are delighted with the result.
Doug & Rose-Marie, Taree NSW
Ausave Energy was a fantastic company to work with, every aspect of the company was totally professional.
We organised to have ausave energy come out to give us a quote, we were given a time and date and all was confirmed by a phone call prior to them coming.
The representative who came to tell us about the solar panels was very fluent in his explanation of the equipment and gave us a complete run down on how everything worked and how efficient it would be.
He did not try to oversell anything, as a matter of fact when I asked about putting extra panels on he told us that it really would not be necessary, but after talking with my husband we decided to have the extra just in case, in the future, we would purchase the hot water system also.
We received the panels within a couple of weeks and this was also done professionally with the girls in customer service, Michelle and Emma, calling and keeping us informed as to when they would arrive, along with the freight company.
The next step was the installation and as we had told them that we were going overseas we wanted it put in before we went. The installers came and despite inclement weather they installed everything speedily and efficiently. My husband was informed how to keep a check on the incoming power and everything went off smoothly.
Of course, since we had it connected our drought weather has turned to rain
Eileen, Diamond Beach NSW
Just a quick note about the Ausave Energy System, my husband and I have been thinking about an energy saving system for some time but all the others involved the use of batteries , which had to be stored under the house, or were too expensive for us. When Ausave called we were very interested but are not people who rush into a decision, we asked the sales girl to give us time to talk about it and get back to her, there was no pressure to decide then and there and were happy to have us call back at our leisure. The sales girl was delightful and explained everything to do with the system to our satisfaction, the price compared to previous systems was in our opinion reasonable. The Ausave System was delivered in a matter of days and on the roof and functioning in double quick time. As a technophobe I even find the online check easy to do, all was explained and demonstrated by the installer before he left. We recommend the Ausave System.
Martin and Gail, Stockton NSW